MMF Fraud Prevention
Resources

Outline for Handling Online Impersonation, Cyber Crime, and Other Online Scams in Manitoba

1. Spotting and Responding to Online Impersonation and Cyber Crime

• Identify the Issue: Recognize suspicious activities like unexpected friend requests, messages asking for money, or emails from unknown sources claiming to be reputable entities.
• Secure Your Accounts: Change passwords, update security questions, and enable two-factor authentication.
• Report to Platform: Most social media platforms have options to report impersonation. Use the reporting features on the specific platform (Facebook, Twitter, etc.).
• Resources:
  • Canadian Anti-Fraud Centre - For reporting and getting information about fraud and scams.
  • Report to Facebook - Specific instructions for reporting impersonation on Facebook.

2. Handling Social Media Fraud

• Document the Fraud: Take screenshots and gather all communications.
• Report the Fraud: Use the report functions on the social media platforms.
• Contact Local Police: If the fraud involves a substantial monetary loss or threat.
• Resources:
  • Cyber Security in Manitoba - Tips and resources for protecting yourself online.

3. Dealing with Cryptocurrency Theft

• Secure Your Wallets: Change your wallet passwords and transfer assets to a new wallet if necessary.
• Report to Crypto Exchange: Notify your crypto exchange to possibly halt transactions.
• File a Report with Local Authorities: Especially if a large amount is stolen.
• Resources:
  • Manitoba Securities Commission - For guidance on financial and investment-related fraud including cryptocurrency.

4. Addressing Identity Theft

• Alert Affected Parties: Notify your bank, credit card providers, and any other affected institutions.
• Check Your Credit Reports: Contact credit bureaus (Equifax, TransUnion) to report identity theft and consider placing a fraud alert on your records.
• Resources:
  • Equifax Canada - For placing fraud alerts and freezing your credit report.
  • TransUnion Canada - Similar services for managing credit and fraud alerts.

5. Handling Gift Card or Monetary Scams

• Do Not Provide Additional Payments: Often, scammers will ask for more money. Stop all payments immediately.
• Report to Retailers: If gift cards are involved, inform the issuing retailer.
• File a Police Report: For significant losses, contact your local police department.
• Resources:
  • Manitoba Consumer Protection Office - For complaints and information about consumer rights.

6. General Prevention Tips

• Educate Yourself and Others: Awareness is key to prevention. Stay informed about the latest scam tactics.
• Regularly Update Security Settings: Keep your digital profiles and settings up-to-date.
• Be Skeptical: Always verify the authenticity of requests for personal information or money.

Resources for Online Reporting and Assistance in Manitoba

• Canadian Anti-Fraud Centre Online Reporting System: Report Here
• Manitoba Consumer Protection Office: Provides assistance on consumer rights and protections. Visit Here
• Local Police Services: Contact for immediate assistance in cases of significant financial loss or if personal safety is threatened. Visit Here

For more questions/concerns, please contact: fraudcheck@mmf.mb.ca